{"id":18,"date":"2024-01-27T14:10:31","date_gmt":"2024-01-27T14:10:31","guid":{"rendered":"https:\/\/aquipuertorico.com\/?page_id=18"},"modified":"2025-09-10T15:33:40","modified_gmt":"2025-09-10T19:33:40","slug":"politica-de-devolucion","status":"publish","type":"page","link":"https:\/\/aquipuertorico.com\/en\/politica-de-devolucion\/","title":{"rendered":"Return Policy"},"content":{"rendered":"
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At Aqu\u00ed Puerto Rico, we want you to be delighted with your purchase. If, for any reason, you're not satisfied with your order, we've crafted a straightforward return policy to make the process easy for you:<\/p>\n\n\n\n

1. Returns and Exchanges:<\/h2><\/p>\n\n\n\n

\u25cf\tWe accept returns within 30 days from the date of delivery.<\/p>\n\n\n\n

\u25cf\tIf you wish to exchange a product, please contact our customer service team at info@aquipuertorico.com to facilitate the process.<\/p>\n\n\n\n

2. Eligibility:<\/h2><\/p>\n\n\n\n

\u25cf\tTo be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as received.<\/p>\n\n\n\n

\u25cf\tPerfume samples and promotional items are non-returnable.<\/p>\n\n\n\n

3. How to Initiate a Return or Exchange:<\/h2><\/p>\n\n\n\n

\u25cf\tContact our customer service team at info@aquipuertorico.com with your order number, details of the item(s) you wish to return or exchange, and the reason for the return.<\/p>\n\n\n\n

\u25cf\tOur team will provide you with instructions on how to proceed, including the return shipping address.<\/p>\n\n\n\n

4. Return Shipping:<\/h2><\/p>\n\n\n\n

\u25cf\tCustomers are responsible for return shipping costs.<\/p>\n\n\n\n

\u25cf\tWe recommend using a trackable shipping service to ensure the safe return of the product.<\/p>\n\n\n\n

5. Refunds:<\/h2><\/p>\n\n\n\n

\u25cf\tRefunds will be issued to the original payment method within 7-10 business days.<\/p>\n\n\n\n

\u2022 Refunds will be issued to the original payment method within 7-10 business days.<\/p>\n\n\n\n

6. Damaged or Defective Items:<\/h2><\/p>\n\n\n\n

\u25cf\tIf you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or provide a full refund, including return shipping costs.<\/p>\n\n\n\n

7. Cancelling an Order:<\/h2><\/p>\n\n\n\n

\u25cf\tOrders can be cancelled within 24 hours of placement. Please contact us promptly at [info@aquipuertorico.com] with your order number. info@aquipuertorico.com<\/a>\u00a0 with your order number.<\/p>\n\n\n\n

8. Contact Us:<\/h2><\/p>\n\n\n\n

\u25cf\tFor any questions or assistance regarding returns, exchanges, or our products, please reach out to our customer service team at [info@aquipuertorico.com]. We are here to help! info@aquipuertorico.com<\/a>. We are here to help!<\/p>\n\n\n\n

Note: Aqu\u00ed Puerto Rico reserves the right to refuse returns that do not meet the outlined conditions or are not within the specified return period.<\/p>\n\n\n\n

Thank you for choosing Aqu\u00ed Puerto Rico. We appreciate your trust in our curated collection, and we are committed to ensuring your satisfaction with every purchase.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

En Aqu\u00ed Puerto Rico queremos que quedes encantado con tu compra. Si, por alg\u00fan motivo, no est\u00e1 satisfecho con su pedido, hemos elaborado una pol\u00edtica de devoluci\u00f3n sencilla para facilitarle el proceso: […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aquipuertorico.com\/en\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aquipuertorico.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aquipuertorico.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aquipuertorico.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aquipuertorico.com\/en\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":12,"href":"https:\/\/aquipuertorico.com\/en\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":5133,"href":"https:\/\/aquipuertorico.com\/en\/wp-json\/wp\/v2\/pages\/18\/revisions\/5133"}],"wp:attachment":[{"href":"https:\/\/aquipuertorico.com\/en\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}